My work
I’ve focused on zero-to-one product work, often as the first UX voice on a team, delivering fast, practical solutions rooted in user needs. I thrive in ambiguity, collaborate closely with business teams, and know how to move from quick wins to long-term strategy, even when the playbook doesn’t exist.
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Adobe Security: AI Strategy and Scorecard Design for Internal Security
Led design for an AI-driven scorecard that helped Adobe Security leadership instantly understand org-wide risk posture. Aligned SVPs, VPs, and security champions on priorities through smart, context-aware insights.
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Knock: Leading UX for Knock’s Scalable Borrower Platform
Redesigned Knock’s borrower experience through a phased UX strategy, shaping the platform’s foundation and long-term onboarding model.
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"Every conversation with Richard has given me new tools and confidence to grow as a designer, and his mentorship continues to shape how I lead."
Erin Zingré
Sr. Visual UX Designer at Amazon
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Amazon Relay: Designing for Legality, Clarity, and Confidence on the Road
Designed a truck-specific navigation flow focused on legal routes, clarity, and fast delivery
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Amazon MOP: Turning a fragmented tool into a scalable experience
Led the v2.0 redesign of DasBoard, an internal ML platform at Amazon, simplifying workflows and raising design maturity across teams
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"Richard brought structure, empathy, and clarity into a highly cross-functional environment, improving how our teams collaborated and shipped complex products."
Kelly Rasmussen
Sr. Product Director at Knock Lending LLC
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HTC: Pushing Boundaries: UX Strategy in VR and Wearable Tech
Designing in ambiguity, scaling in complexity—how I led UX in frontier tech before the playbooks existed.
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